Freight
companies insure all items for an average amount of $1.59 per lb. If
your merchandise exceeds this value it is strongly recommended that you
purchase actual value insurance. Please note that unless you purchase
optional supplemental insurance (1.5% of purchase price) you will be
responsible for filing any claims and collecting from the freight
company directly.
You must note any damage on the driver's delivery
ticket at the time of delivery, otherwise the carrier may not accept
the claim. Unless Supplemental Insurance is purchased, BuyOutdoorFurnitureOnline
has no liability for the merchandise once it leaves our docks. If your
merchandise needs to be replaced, you would pay for a new item and then
collect from the freight company. Although damage occurs very rarely WE
HIGHLY SUGGEST SUPPLEMENTAL INSURANCE.
White Glove Delivery
In
addition to Basic In Home Delivery, BuyOutdoorFurnitureOnline is proud to offer
White Glove service. White Glove is strongly recommended for certain
items due to weight, packing, and possible assembly. White Glove
Delivery is a specific delivery option available on all orders.
When
ordered, we will ship the furniture to a furniture delivery specialist
in your area. They will then contact you to schedule a time and date
for delivery. They will send out a 2-person uniformed delivery team,
carefully unpack your merchandise and provide light assemble in the place of your choice using basic tools. They then haul away all
packaging. White Glove Service must be ordered prior to the shipment of
your furniture. This does not include moving your existing furniture.
Product(s)
TotalWhite
Glove Upgrade
up to $900 $75
$901 to $2,500 $95
$2,501 to $5,900 $145
$5,901 to $9,900 $195
Extended Warranty
BuyOutdoorFurnitureOnline warrants all our products for 1 year from the date of
purchase regardless of whether there is a manufacturer warranty or not. Most of our customers keep peace of mind in their purchase of our 5-year extended warranty which will give you the same protection of your furniture as our standard 1-year warranty.
Free Shipping. No Sales Tax.
Free Shipping
BuyOutdoorFurnitureOnline is proud to offer free shipping on all wicker, metal, and teak seating and dining sets. Free shipping is for standard freight service, and applies to all
48 lower United States. Please contact us for shipping to Alaska or Canada.
For more information about our shipping practices, please visit our Shipping
& Delivery section.
Sales Tax
We do not charge sales tax for orders in the lower 48 states with the exception
of Texas, where standard sales tax rates apply.
Competitive Pricing
We comb the web and constantly check our prices to make certain you are receiving
the best value and to ensure our prices are the most competitive
anywhere*. When comparing our prices with other online retailers, please make
certain you are comparing the same product quality, total price (which includes
the price of the furniture, shipping costs, and applicable taxes) and
order processing time. We would be quite surprised if you found a total price lower than ours, but let us know if you do and we'll attempt
to match it at the time of purchase. Price match guarantee only valid at time
of purchase, including pricing with BuyOutdoorFurnitureOnline or another website. BuyOutdoorFurnitureOnline
strives to deliver exceptional value and service, which means offering you the
highest quality furniture at the most competitive price.
* Low price guarantee does not include clearance or closeout items, non-retail,
private sales, membership clubs, auction websites, or Overstock.com. The Internet site must
have the exact brand and model available for purchase and delivery. (Out of
stock or back ordered items are not eligible).
Satisfaction Guarantee
We are proud to offer an easy and flexible return and exchange policy by offering a 14-day unconditional guarantee. After you receive your order, if the item does not match the decor of your home, your taste, your colors, or just plain didn't meet your expectations, we will provide you store credit for any other outdoor furniture piece in our inventory. Please see our Returns & Exchange Policy for more information.
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FREE SHIPPING + NO SALES TAX 
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