BuyOutdoorFurnitureOnline :: Shipping & Delivery
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Shipping & Delivery |
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We understand you are concerned about the method and time frame in which your outdoor furniture ships. The following will help give clarity to our shipping policies and practices.
Free Shipping
At BuyOutdoorFurnitureOnline, we ship your order utilizing the quickest, safest, and most dependable transit methods possible. Accordingly, we have maintained strong relationships with many of the best delivery companies across the nation. All products on BuyOutdoorFurnitureOnline have been carefully selected to be transported by a specific shipping method in order to provide you with the best overall delivery experience.
We will notify you via e-mail when your order ships with a tracking number for your shipment. We encourage you to track your order online or by phone with the specified carrier. Most freight carriers can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment. At present time, we are only able to ship orders to destinations in the lower 48 States.
Delivery Estimates and
Availability
Every item purchased on BuyOutdoorFurnitureOnline has an estimated lead time, which constitutes the number of business days needed for an item to be processed and prepared for shipment at our warehouse. Lead times vary based on different contributing factors. Generally speaking, most outdoor furniture pieces have an estimated arrival time of between 3-4 weeks.
Tracking Your Package
Upon receiving a tracking number, we encourage you to follow the progress of your shipment. Please note that shippers may not "location-scan" all of their shipments in an effort to speed delivery. Packages are processed in bulk when shipping volume is high, and the first time a package may be scanned could be upon arrival at a regional center near the destination. Please do not be concerned if you do see any tracking data for your shipment and the estimated delivery date has not yet passed.
Undeliverable Packages
Packages are sometimes returned to us as undeliverable. When the freight carrier returns a package to us as undeliverable, we provide you with full store credit including shipping charges. We are not able to reship orders that are returned to us as undeliverable. Should you wish to repurchase the item that was previously undeliverable, please feel free to place a new order on BuyOutdoorFurnitureOnline.com
Our freight carriers may consider a package undeliverable for one of the following reasons:
- * Inaccurate Address. Should the shipping address be incorrect or outdated, the package is typically returned to us by the freight carrier or the unintended recipient. When placing a new order, please double-check your shipping address carefully. We do not ship to international locations or international APO or FPO addresses. Our freight carriers will not deliver outdoor furniture to Post Office Boxes (PO Boxes).
- * Other Address Problems. In certain cases, it is possible that the address label becomes illegible during the shipping and handling process, or that the freight carrier mistakenly delivered the package at a different address then what was printed on the label.
- * Failed Delivery Attempts. Most of our freight carriers make three attempts to deliver your furniture. Packages which contain more than $400 of merchandise will always require a signature; otherwise, it is typically the driver's discretion to determine whether a signature is necessary. Should the freight carrier believe it is best to obtain a signature and no one is present to accept the delivery after three attempts, the package will be sent back to us.
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Quality Outdoor Furniture at Great Prices
We proudly offer the best shopping experience by providing you with the largest selection of stylish and comfortable outdoor dining tables, love seats, couches, and lounges. If you find the same piece of furniture at a lower price, contact us prior to your purchase. We are pleased to help you save money on the outdoor furniture you want.
Free Shipping on all Outdoor Furniture
As an added value to our customers, all outdoor dining table sets, sofas, lounges, and love seats ship free.
We Respect Your Privacy
We pledge not to share any personal information with any other company or service.
Customer Testimonials
"We spent months looking for the perfect outdoor table set for our new backyard, and found exactly what we wanted on your site. Free shipping and great prices. We couldn't have asked for a better fit. Thanks!"
- Andrew B., Irvine, CA
"I surprised my husband with a new table and chair set. We now spend every weekend together lounging on our patio, and was a great present for both of us."
- Caroline A., Palm Beach. FL
"I have honestly never made a large online purchase before and was very skeptical about the whole process. Your customer service staff was very patient and made me feel safe and secure throughout the process. I love my new outdoor furniture."
- Eleanor D., Long Island, NY
"We wanted a backyard where all the kids could hang out. After purchasing an entire patio set, everything looks perfect and we couldn't be happier with the outcome. We have already recommended your site to several of our friends."
- Reid & Naomi D., Lexington, KY
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